PRIVACY POLICY OF KONVEKA UAB

1. INTRODUCTION. Data controller – Konveka UAB, company code 303099243, registration address Vokiečių g. 185, LT-45251 Kaunas (hereinafter referred to as the Company). This Privacy Policy (hereafter referred to as the Privacy Policy) is intended for persons who purchase goods from Konveka UAB, use Konveka UAB services, visit the Company’s premises or premises, are interested in gaining employment in the Company, working or visiting the website www.konveka.com, social network profiles facebook.comLinkedin, etc.

 

2. DEFINITIONS. Personal data means any information about a natural person who is identified or identifiable (the data subject); a natural person who can be identified, whose identity can be determined directly or indirectly, in particular, by the identifier, such as his name, personal identification number, location data and internet identifier, or according to one or more features of physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person.

Data subject – a person who buys goods at Konveka UAB in trading premises or uses services, or provides services to the Company, or visits the Company’s premises or premises, or is interested in an employment opportunity in the Company, or is a representative of a legal entity, or a person who is browsing the websites www.konveka.com, social network profiles facebook.comLinkedin, etc.

Request – the data subject’s request for the implementation of his rights.

Regulation – the so-called GDPR Regulation, 2016/679 of the European Parliament and of the Council (EU) of 27 April 2016 on the protection of natural persons with regard to the processing of Personal data and on the free movement of such data and repealing Directive 95/46/EC (General Regulation on the Protection of Personal Data).

GENERAL PROVISIONS This Privacy Policy is not an agreement of UAB Konveka with you regarding the processing of your data. This Privacy Policy of Konveka UAB informs you about the basic principles for the processing of personal data, the implementation of the rights of the data subject. Additional information may be included in sales and service contracts and in other contracts and documents.

By using the Company’s services, by purchasing goods, submitting data, sending a CV, filling out a new customer form or a request form, and by continuing to browse the site, the data subject confirms that he has read this Privacy Policy, understands its provisions and agrees with it. If you do not agree to comply with this Privacy Policy, please do not use the Services of the Company and do not browse the website www.konveka.com, social network profiles facebook.comLinkedin, etc.

 

3. PRINCIPLES FOR PERSONAL DATA PROCESSING. The Company processes personal data in accordance with the EU and Lithuanian laws regulating the processing of personal data.

The scope of processed personal data depends on the services provided or used, the goods and the information provided by the person when ordering and/or using the services, visiting or registering on the website, submitting their data for the purposes of the employment in the Company or visiting the Company’s premises or in its territory.

Data are only processed under the lawful processing criterion – to ensure the provision of services; with the consent of the person; When processing personal data, the Company is bound by relevant legislation; when the processing of personal data is required for the legitimate interest of the data controller or a third party.

The Company seeks to ensure that personal data is processed accurately, in good faith and lawfully, only for the purposes for which it was collected, in accordance with the principles and requirements for the processing of personal data clearly and transparently laid down by law.

 

4. PERSONAL DATA SOURCES. Personal data may be obtained from:

– directly from the data subject who submits them when ordering or purchasing goods, completing a request form on the website, sending a resume (CV) or otherwise contacting the Company;

– from the customer’s activity

– from the Company’s personal data processors or other external sources.

Data can also be obtained from publicly available sources, such as corporate websites.

Data can be generated when a person uses services, for example, by calling a phone, sending an instant message, email, ordering services, or visiting websites.

A person is not required to provide any personal data, but it may be that certain services, such as the sale of goods or billing, cannot be provided if personal data is not provided.

 

5. Purposes of PERSONAL DATA PROCESSING. Konveka UAB processes personal data for the following purposes: customer relationship support; updating customer data; sale of products; shipping and delivery of products to the buyer; billing; administration and execution of contracts; debt recovery; handling of queries; search of employees; direct marketing; organization of loyalty programs and promotions; website traffic statistics, property and person protection; identification of persons; site visit statistics and analysis; submission, performance and defence of legal claims.

Data subject Groups – Buyers; business partners; employees; persons entering the field of video surveillance cameras; candidates, job seekers.

The following main categories of personal data can be processed, but not limited to: – full name, job title, position title, personal code, mobile phone number, CV, fax number, e-mail address, visit to the Company, and other information necessary for the sale of products and services, maintenance of relationships, contract administration and billing; IP address, site browsing history and date.

Videos are processed for the purpose of protecting property and individuals.

Data recipients and groups of recipients: state institutions and institutions, law enforcement agencies; auditors, legal and financial advisers; third-party registry management software; debt collection companies; companies providing physical security services. 

6. VIDEO MONITORING FOR THE PROTECTION OF COMPANY’S PROPERTY AND PERSONS. Video surveillance is carried out in the Company at trade and production then use and in specially designated territories, at the following addresse Vokiečių g. 185, LT-45251 Kaunas.

Video surveillance is carried out for the purpose of protecting the Company’s assets and individuals. Data collected: video records.

Video surveillance is organized by the Company in such a way that the area (premises, parts of premises) does not exceed the necessary area of ​​observation. Video surveillance on the premises and/or areas intended for private use of persons, i.e. toilets, showers, changing rooms, etc. are not carried out.

When the time of video data storage is expired, another image data is automatically recorded on top, thus deleting the oldest data.

Videos may only be used for the disclosure of suspected criminal offenses, administrative law violations or damage to the Company’s employees, service providers, third parties, damage to the Company’s property, disclosure, and may only be transferred to persons entitled to receive such data.

Videos may be allowed to be reviewed and, if necessary, transmitted to law enforcement authorities upon written request from law enforcement authorities. If videos are reviewed not by law enforcement agencies, record previews must take place at the closed premises of the company. The data subject shall have the right to participate during such review; responsible employee of the company; law enforcement agencies.

Where there is reason to assume that a crime or other unlawful act is recorded in the video material, the necessary image data (episodes) is transferred to a secure medium and stored at all times while there is an objective need for storage.

The data subject shall have the right to review videos related to his data processing, the storage periods of which have not expired. At the request of the data subject, photos of the video records may be provided, or video records presented in the media provided by the data subject (i.e. applicant) or the company’s media.

Upon receipt of the data subject’s request to submit a video and finding third parties in the video, besides the data subject, third parties in the video must be depersonalised (covered) and other information that may violate the privacy of third parties is removed by retouching or by any other means of preventing the identification of third parties.

Video surveillance records may only be reproduced with the consent of the Company.

 

7. PERSONAL DATA PROCESSING FOR THE PURPOSE OF EMPLOYMENT IN THE COMPANY. Potential employees of the Company (candidates, job seekers) provide the following personal data to the Company: CV, full name, contact information. Potential employees are informed about the processing of their personal data, the terms of data storage during the first oral contact or by e-mail (if a potential employee contacts the Company by e-mail). In addition, potential employees can access information about their personal data in this Privacy Policy.

The personal data of data subjects submitted when applying for a specific vacancy in the Company is processed for determining the candidate’s suitability for a particular position, and for the purpose of concluding an employment contract with a potential employee.

If the data subject applies for a particular vacancy but the job offer is not submitted to him or the data subject has not indicated that he or she is applying for a specific vacancy, the Company, after obtaining the consent of the data subject, will keep the personal data in the Company’s database of candidates for future employee selection, for the period not exceeding 1 (one) year. During the period of data storage, the Company may consider the candidature of the data subject and offer him a job in the Company.

If the data subject does not agree to the regarding the storage and processing of his personal data in the Company’s database of candidates for future recruitment of employees, after the completion of selection to a specific vacancy of the Company, the data subject’s data will be destroyed.

In order to withdraw the consent for the processing of personal data for the purpose specified in this Privacy Policy section, the data subject may at any time may expressly and unequivocally state his will in writing to the Company’s employee by contacting the Company on the website www.konveka.com or by e-mail sales@konveka.lt.

 

8. DATA PROCESSING FOR DIRECT MARKETING. The data subject may, by submitting his full name, email address or telephone number to the Company, agree or disagree for his data to be used for direct marketing purposes. If the data subject gives his consent to the processing of his personal data for the purpose of direct marketing, the Company may process his personal data in order to provide offers of products and/or services.

These data will be processed for direct marketing purposes for no more than 5 years from the time they are processed or until the data subject withdraws the consent given to the data processing. If the data subject withdraws the consent for the processing of data for the purpose described in this chapter, only the fact of the consent of the data subject shall be stored for 10 (ten) years from the date of the withdrawal of the consent or cancellation of consent in order to bring, execute or defend the legal requirements of the Company.

The consent to use the data for the purpose of direct marketing may be withdrawn at any time by notification by email to sales@konveka.lt or by clicking on the unsubscribe link at the bottom of the newsletter sent by the Company.

 

9. PERSONAL DATA STORAGE TERM. Personal data is processed for no longer than necessary for the purpose of data processing or for no longer than required by data subjects and/or provided by law.

Usually, data is processed for 10 years from the expiration of the contract or the end of the relations with the customer. Data on employees is stored for the time provided in the Law on Archives.

Videos are kept for 14 days, except for the cases specified in the Policy when videos are stored for longer terms.

 

10. PROVISION OF PROCESSED DATA FOR OTHER ENTITIES. The Company does not provide the data processed to third parties without prior consent of the person (data subject), except in the manner prescribed by laws.

 

11. DATA CO-CONTROLLERS. A contract is concluded between the co-controllers of data, in which the co-controllersdetermine in a transparent manner their respective responsibilities for the fulfilment of obligations under the Regulation, defines the respective actual functions of the co-controllersand their relations with the data subjects. In case of the written request of the data subject, the data subject shall be given access to the substantive provisions of this Contract. The data subject can exercise his rights as set out in the Regulation in respect of each of the co-controllers.

 

12. DATA PROCESSORS. Data can be managed by processors providing accounting, site maintenance, data centre and/or server rental, IT maintenance, external audit, security and other services to the Company.

Data processors have the right to process personal data only in accordance with the instructions of the Company and only to the extent necessary for the proper fulfilment of obligations laid down in the Contract. The Company, through the use of data processors, seeks to ensure that the processors implement the appropriate organizational and technical security measures and maintain the confidentiality of personal data.

 

13. RIGHTS OF DATA SUBJECTS. Every data subject has the following rights:

  • the right to know (be informed) about the processing of your personal data;
  • the right to access personal data processed by the processors and the manner in which they are is processed, namely, to obtain information on the period of storage of personal data, technical and organizational measures applied to ensure data security, to obtain information from what sources, and what of one’s personal data is collected, for what purpose they are processed, to whom they are provided;
  • the right to request the correction, destruction or deletion of personal data or to discontinue the processing of personal data, save for the storage, when the data are processed without complying with the legal provisions;
  • the right to disagree with the processing of one’s personal data, except where such personal data are processed due to a legitimate interest pursued by the later controller or a third person to whom personal data are provided and if the interests of the data subject are not more important;
  • the right to demand that personal data are destroyed if this is not in conflict with the principles of processing of personal data;
  • the right to demand the restriction of processing of personal data; the right to require that the personal data provided by him, if they are processed on the basis of his consent or contract, and if they are processed by automated means, would be forwarded by the data controller to another data controller, if this is technically feasible (data portability);
  • the right to submit a complaint regarding the processing of personal data to the State Data Protection Inspectorate.
  • The data subject who has submitted an identity document or in accordance with the procedure established by laws or electronic means of communication, which allows a person to be properly identified, having confirmed his identity, must personally, by post, by courier or by e-mail send a written request (hereinafter the Request) for the implementation of his rights. The Company, upon receipt of the data subject’s request, must provide an answer within 30 calendar days of receipt of the request from the data subject. You can submit your request in the following ways:

Tel. No. +37067706303

By e-mail: sales@konveka.lt.

At the address: Vokiečių g. 185, LT-45251 Kaunas.

 

14. ASSURANCE OF DATA SECURITY. The Company must implement appropriate organisational and technical data security measures intended for the protection of personal data against accidental or unlawful destruction, alteration and disclosure as well as against any other unlawful processing. All personal data and other information provided by the data subject shall be treated as confidential.

Access to personal data is restricted to the employees, service providers and authorized data processors who need it to perform their work functions or to provide services. 

15. COOKIES. We use the cookies on our Website, to customize the functioning of our Website as much as possible, and can contribute to ease of use when navigating our Website.

What is a cookie?
A cookie is a small file placed onto your device that enables our Website features and functionality. For example, cookies enable us to identify your device, secure your access to the Website. They enable the Website to store the data, such as:

  • Login data (IP address of the logging-in device, login time, location from which the login is attempted);
  • Type of browser;
  • Demographic data (age group, sex);
  • Data about the fact how you browse the Website (which sections you visit, what products are you interested in).

Objectives, aims

We use the cookies to:

  • Ensure efficient and safe functioning of the Website; we use cookies to enable and support our security features, and to help us detect malicious activity on our Website;
  • Understand, improve, and research products, features, and services, including when you access our Website from other websites, applications, or devices such as your work computer or your mobile device;
  • Recognize the returning visitors of the Website; cookies help us show you the right information and personalize your experience; cookies also help avoiding re-registration or re-filling of the information by you each time you visit the Website;
  • Analyse your habits so that the functioning of the Website would be convenient, efficient and would conform to your needs and expectations, for example, by ensuring that the Visitors would, without difficulty, find everything they are looking for;
  • Measure the flows of the information and data being sent to our Website; we use the cookies for accumulation of statistical data about the number of users of the Website and their use of the Website;
  • Targeting and advertising; by using the cookies we may collect information so that only relevant content is displayed for the browser by creating different target groups; we may use cookies to show you relevant advertising both on and off our Website.

We may, to the extent allowed by applicable laws, link the data, received from the cookies, with other information obtained about you from other legal sources (i.e., information about the use of the services, online account, our Loyalty program, etc.). 

Cookies used on the Website

Each time you visit our Website, the long-term (persistent) cookies may be created, which stay in your browser after you sign-up and will be read by us when you return to our Website or a partner site that uses our services, and not deleted after you finish browsing our Website, and the short-term (session) cookies, which expire or are deleted after you finish browsing our Website (i.e., they usually last during the current visit to our Website or browsing session).

However, we note that the necessary cookies, as specified below, are necessary for functioning of our Website, and in case of your objections, we will not be sure about functioning of the Website or any of its portions or functionalities. If you do not accept leaving the information that necessary cokies collect, please close this Website and delete the cookies from your browser.

Please follow the instructions how to delete cookies from your browser bellow:

Chrome

Firefox

Internet Explorer

Edge

Safari

Opera

We recite below the main types of cookies used on the Website according to their types, collected data, and duration of storage.

Cookies used by the Company

Strictly necessary cookies

These cookies are required for the operation of our Website. They include, for example, cookies that enable storage of information filled by you during the browsing session, enable you to log into secure areas of our Website. Without these cookies operation of the Website would be impossible or its functioning may be severely affected.

Functional cookies

These improve the functional performance of our Website and make it easier for you to use. These cookies remember the settings selected by the Visitors (for example, the settings of language and time zone). With the use of these cookies, the Visitors may avoid the changes of settings during each visit of the Website. These cookies also remember changes made by you in the Website (for example, in case you leave comment on the Website). These cookies do not track your behaviour in other websites.

Analytical / performance cookies

These cookies show us if the Visitor has visited our Website before. The analytic cookies allow us to recognise and count the number of users of our website and see how such users navigate through our Website. We also use cookies to understand, improve, and research products, features, and services. For instance, analytical cookies may show us, which websites are visited more frequently, help us to record dysfunctionalities of the Website, etc.

Marketing, targeting and advertising cookies

These cookies record your visit to our website, the pages you have visited and the links you have followed. We will then use this information to make advertising displayed on it more relevant to your interests. The advertising cookies let us know whether you have already seen the specific advertisement or a certain type of advertisement, and how much time has elapsed since you saw it. We may use the cookies set by another entity so that we could provide the advertisement oriented more specifically to you. They are also used so that we could see the certain advertisements only a certain number of times and that it would help to measure the efficiency of advertising.

All information about the cookies used by us is recorded below:

Name of cookie

 

Cookie type

Purpose

Creating moment

Validity

 _ga

Statistics cookies

The Google Analytics Statistics Tool cookie is for
to collect information on website traffic

By visiting website

1 year

 _gid

Statistics cookies

The Google cookie is used to distinguish between different users

By visiting website

24 hours

_gat

Functional cookies

Google analytics cookie to control the number of queries

By visiting website

10 min.

cookie-save-select

Functional cookies

To store user consent to cookie policy

By visiting website

1 year

PHPSESSID

Functional cookies

To support a user session

By visiting website

Until the browser is turned off

Third-party cookies

Advertising cookies – some ads you can see on our Website have been provided by other legal entities. Some of these entities use their own cookies by analysing how many people have seen the specific advertisement or how many people have seen it more than once. The companies creating such cookies apply the policies prepared by themselves and we have no influence on the creation or storage of such cookies. We recommend you to take a separate interest in the Privacy Policy or the Cookie Policy of those companies, which will be placed on their websites.

Analytical cookies. The analytic cookies help us track the number of users and the periodicity of their visits.
Other third-party cookies – in some web pages of our Website, the other entities (for example, social networks) may also use their own anonymous cookies designed so that the programmes or applications developed by them would suit your needs. Due to the specific features of the functioning of the cookies, our Website does not have access to the information transmitted by these cookies, likewise other entities do not have access to the information collected by the cookies set by us.

How are cookies used for advertising purposes?

Cookies and other ad technology such as beacons, pixels, and tags help us serve relevant ads to you more effectively. They also help us provide aggregated auditing, research, and reporting for advertisers, understand and improve our service, and know when content has been shown to you.

Refusal or blocking the cookies

Many web browsers are set so that they would automatically accept cookies. The Visitors may, at their discretion, block or delete cookies and similar unique identifiers, if the settings of their browser or device enable them to do so. Nevertheless, if you refuse or block the cookies or other similar technologies, some functions of the Website may be inaccessible to you or they may operate not so efficiently.

Nevertheless, we draw your attention that necessary cookies are necessary for functioning of our Website, and in case of your objections, we will not be sure about functioning of the Website.

You may require that we delete all the data about you, as collected and processed with the help of the cookies, by contacting to the email address sales@konveka.lt. Such data will be deleted not later than within 30 working days after contacting to the above-mentioned email address.

You may find more information about how to delete cookies, as well as the other useful information related to the use of the cookies, on the website www.allaboutcookies.org

General

This Cookie Policy may be updated by the Company.

The Company will inform the Visitors about the updates, by providing the new version of the Cookie Policy. For this reason, we recommend that you periodically visit our Website, where you will always find the latest version of this Cookie Policy.

This Cookie Policy shall be applied from the date of announcement of it on the Website.

 16. OTHER PROVISIONS. By submitting your data, you agree that Konveka UAB contact you regarding your request.

Konveka UAB may at its own discretion to change this Privacy Policy, which comes into force on the date it is published on the website. Last updated on 2021-11-25.

Contact us

If you have any questions about this Privacy Policy, feel free to contact us in any way convenient for you:

By email: Vokiečių g. 185, LT-45251 Kaunas

Telephone: +37067706303

By e-mail sales@konveka.lt

Customers

Customer reviews

  • We are partners with Konveka since 2017. Since then this manufacturer not only developed many new convector models, but also improved the existing ones. 

    We are pleased with the productivity and engineering-creative potential of Konveka specialists. All of their products are certified according to EU standards, which greatly helps us to sell them. 

    We can count on quality products, specialists who are always open to dialogue, and a fair pricing policy. We are very happy and comfortable working with a global leader in our industry. 

    Sales Representative Central Asia
  • Konveka as a supplier is one that always give good and fast response. They are very knowledgeable in convectors and their products and when working with them you understand that they have thought of all aspects in their product development. Also when facing projects with special needs, Konveka is very supportive and can bring forward new designs that will fit those needs.

    Managing Director at Distribution company Sweden
  • Pleasure to work with you. 

    Proposals submitted promptly, optimal option is always found. Problems and issues are resolved in a timely manner.

    We are positive with continuing our smooth cooperation. 

    Deputy Director at construction company Lithuania
  • Thank you KONVEKA for your professionalism and efficiency at work. You are a reliable business partner with great expertise in your field.
    We would like to sincerely thank you for your concern for our partners, to whom you always provide help and support.
    On behalf of our customers, we thank you for the quality, efficiency and aesthetics of our products.


     

    Distribution company Kazakhstan
  • This isn't the first time we've bought and installed Konveka‘s products and we are very pleased. Excellent quality, professional approach and best production terms.

    Konveka employees always respond quickly to our inquiries, provide professional technical support and easily find solutions in non-standard situations.

    Procurement Specialist at Installing Company Latvia
  • Our company would like to sincerely thank to Konveka for its quality products and timely production of convectors. Your timely produced and shipped orders have allowed us to run our business smoothly.
    We believe in the continued maintenance of the existing friendly relations and further mutually beneficial and fruitful cooperation.

    Distribution company
  • We have been working with Konveka for about a year. Thanks to remote trainings, and their visit to Georgia, we were convinced that Konveka convectors are very high quality. While working with such product, we are confident that both parties: installers and the final consumer will be satisfied with the product.

    Showing a sample of a convector to a customer, doesn’t take a long time to convince about the quality of the proposed product. The convector speaks for itself. During the demonstration of the sample, both experts in this field and not, notesits functional and visual advantages in comparison with similar products of competitors presented on our market.

    It is also very important that Konveka employees are very reliable partners, you can contact them with any technical questions, or when advice is needed. They are always very quick with competent answers, advice and solutions.

    At last, a very important factor is the competitive price. We are sure that the price that Konveka offers us is always adequate and competitive. And if there is some kind of reference project or we need a price from our partner for a tender or to fight competitors, then we know that even here we will not be left alone on the battlefield and Konveka will try to do everything for a specific project to support us. And we really appreciate it!

    On the whole, we are very glad that we have such a partner. 

    CEO at Distribution company Georgia
  • We have chosen “Konveka” convectors as the main heating devices in three class A office buildings. The heating system installation works were performed in these buildings and we are satisfied with the choice because the manufacturer not only delivered the ordered heating devices in time but also complied with all special requirements stated by the builder: the colour of the convectors was matched to the colour of the building facade elements and special connecting pipe coverings were supplied. During two years of usage of the building we had no complaints about “Konveka” convectors.

    CEO at Installing Company Lithuania
  • Solid company. Fast execution of orders and suitable delivery times to Ukraine.

    I recommend visiting their factory! Wide selection of heating and cooling devices.

    Quality advice and excellent support for large projects at all stages. In the case of exceptional projects, non-standard solutions are found. Managers does a great job.

    My respect for the company and evaluation 5/5.

    Manager at Distribution company Ukraine